Comments on: The customer is still King in Enterprise 2.0 supplier convergence http://nickpoint.co.uk/2008/06/03/the-customer-is-still-king-in-enterprise-20-supplier-convergence/ Social Media innovation and marketing for business Wed, 14 Dec 2011 01:51:06 +0000 hourly 1 http://wordpress.com/ By: Nick Barker http://nickpoint.co.uk/2008/06/03/the-customer-is-still-king-in-enterprise-20-supplier-convergence/#comment-41 Fri, 06 Jun 2008 09:53:34 +0000 http://nickpoint.wordpress.com/?p=86#comment-41 Hi Susan
From reading your blog I think we are in a similar mind space. Thing is, many of the business problems aren’t going away, in fact they are getting bigger and uglier. It seems to me that the Enterprise 2.0 ‘grooviness’ is not just a hype bubble but the best problem buster we have right now. Even the ‘E2.0 downer’ Davenport as you call him seems to get it, underneath all his impassiveness. The technology and approach may well need to evolve further to address these problems but we seem to be on the right tracks for now.

Thanks for you support with our endeavour. We see huge opportunities for customers, E2.0 suppliers and our website. I will send you an e-mail to your Susan. Scrupski google address later today with login details for the Portal. It would be great to meet up at the Boston conference. Let me know a time and place for a chat. We can tell you more of our plans and discuss what we can include from nGenera Corp. on E20portal.com?

]]> By: Susan Scrupski http://nickpoint.co.uk/2008/06/03/the-customer-is-still-king-in-enterprise-20-supplier-convergence/#comment-40 Thu, 05 Jun 2008 20:33:32 +0000 http://nickpoint.wordpress.com/?p=86#comment-40 Hi Nick. Boy-oh-boy can I relate to this post. On my ITSinsider blog, I write about all the e2.0 grooviness that’s fit to print, but my day job here at nGenera is to “evangelize” about 2.0 with our customers. Our customers include some of the most well-recognized multinationals in the world. It’s always sobering to me to talk with our customers because I realize just how far we have to go before the benefits of mass collaboration and social networking take root in large enterprises. I applaud folks like you who try to make the transition easier and would love an invite to the e20portal. Perhaps we can meet in Boston at the conference and share war stories?

Hope to see you then, Susan– aka “ITSinsider.”

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